View this email in your browser

6 Ways To Become A Better Business Leader

Anyone can sit in the office and scream out orders for employees to follow.

But it takes a great leader to communicate the vision and mission of the business and inspire his team to take steps to achieve them because they believe it.

Much of the success of small businesses are dependent on the leadership of the business owner.

Many business owners assume that since they own the business and manage its operations, they are qualified to lead it.

But this is not true, and the hundreds of small businesses that have collapsed on account of poor leadership can attest to this.

So how do you become the best leader you can be for your business?

Reviewing Your Business Plan

Believe it or not, a business plan is not a document that you write once and forget about.It requires frequent review to maintain its effectiveness. A business plan is a living document and that means it needs to be updated as your business changes and grows.

Now, when we talk about a business plan review one question that comes up frequently is whether we have to review the whole business plan?Well, the answer is no.You only need to update a few areas that you have new information on.

How To Upgrade Your Customer Service Delivery

Every day small businesses are losing customers despite having amazing products and services.

And the reason is simple; many small businesses have poor or non-existent customer service.

And it gets worse; studies have shown that customers lost due to poor customer service delivery are likely to share tales of their terrible experiences with people in their network.

Making it even difficult for the business to attract new customers.

Good customer service puts the customer in the centre.

It means that the business tries to be as helpful as it can to the customer.Guiding them through their journey for solutions in a matter that exceeds their expectations.

How exactly? Then keep reading!

How To Register Your Company Without A Lawyer – Vol. 1

If you want to start a new business this year, we have just what you need to get started.This book guides entrepreneurs on practical ways to register their businesses without stress and the financial implications that come with hiring a lawyer.Grab a copy for only N4,999 today!!!

Buy Now

You can view a wider range of our products and services at the SME Shop.

Be part of our community. Join the conversation at THE SME GROUP.

You have questions or feedback? Simply reply this email.